Dec 05, 2020  
2011-2012 University Catalogue 
2011-2012 University Catalogue [Archived Catalogue]

Student Information and Communication

« Return to Academic Policies 

Margaret Kip
Office of the Registrar
Second Floor, Dorrance Hamilton Hall
215-717-6417 (Fax)
Office of Registrar e-mail:

The policies stated herein apply to all matriculated UArts undergraduate and graduate students unless otherwise noted.

The Office of the Registrar maintains the official academic record for each student and is responsible for certifying completion of requirements for graduation. Students who are formally admitted to the University, have paid all applicable tuition and fees, and have a program of courses approved by the required advisor(s), are allowed to register. All students are advised to obtain a copy of their program’s requirements as soon as possible after admission to the University and to check them against their transcripts after each term. This can be done through the MyUArts Portal. Please note that all course and program transactions and changes become official only when properly processed through the Office of the Registrar.

Directory Information

The following is considered directory information at the University of the Arts and will be made available to the general public unless the student submits a petition to the Office of the Registrar requesting to withhold this information prior to the end of the last day of registration.

  • Name
  • Address
  • Telephone number
  • E-mail address
  • Major field of study
  • Dates of attendance
  • Current enrollment status (full-time/part-time)
  • Class standing
  • Last institution attended
  • Participation in officially recognized activities
  • Receipt or non-receipt of a degree
  • Academic awards received (Dean’s list, honor roll)

Under the provisions of the Family Education Rights and Privacy Act of 1974 students have the right to withhold disclosure of directory information.

Please consider carefully the consequences of withholding directory information.  Should you decide not to release directory information, all requests for such information from the University of the Arts will be refused.  For example, organizations such as potential employers, scholarship agencies, members of the press, loan agencies, educational organizations and others will not be given access to the student’s directory information, and will not be able to contact the student. Opting out of directory information may mean that you will miss out on valuable employment, educational, cultural and other opportunities.  Additionally, the University cannot notify your hometown newspaper about awards and honors you receive (e.g., Dean’s list).

To Request Directory Information to be Withheld

A signed petition from the student is required to process this request.  Once processed directory information will not be released until a signed petition to rescind the request is received or until after the student has deceased.

Family Educational Rights and Privacy Act (FERPA)

In 1974, the Congress of the United States enacted the Family Educational Rights and Privacy Act (Public Law 93-380, as amended) setting out requirements designed to protect the privacy of students. Specifically, the statute governs 1) access to records maintained by certain educational institutions and agencies, and 2) the release of such records. In brief, the statute provides that educational institutions must provide students access to official records directly related to themselves and an opportunity for a hearing to challenge such records; that institutions must obtain the written consent of the student before releasing personally identifiable data from records to other-than-specified exceptions; and that students must be notified of these rights.

  1. Student Rights. As such, all students of The University of the Arts have the following rights with regard to educational records maintained by the University:
    1. The right to review educational records that are maintained by the University.
      These records generally include all records of a personally identifiable nature; however, they exclude the financial records of parents and confidential letters and statements of recommendation received prior to June 1, 1975.
    2. The right to inspect and review records.
      Such requests may be made by completing an “Access Request for Educational Records,” which is available in the Office of the Registrar. Upon receipt of a request an appointment will be made to review records within 45 days.
    3. The right to appeal misinformation in the files.
      If a student believes any information in the file is inaccurate or misleading, that individual may request, in writing, the custodian of the record to amend, delete, or otherwise modify the objectionable material. If said request is denied, the student may request that a hearing be held to further pursue the request. At this hearing, the student may be represented by a person of his or her choice, if so desired. If after the hearing the request to amend is again denied by the University, the student has the right to place in the file a statement or other explanatory document, provided that such statements or documents relate solely to the disputed information.
    4. The right to appeal violation of rights.
      If a student believes that any of his or her rights hereunder have been violated by the University, he or she should make such facts known to the Dean of Students in writing. If the Dean of Students does not resolve the matter and the student still feels that his or her rights have been violated, he or she may so inform the Department of Education in writing.
    5. The right to file a complaint with the U.S. Department of Education.
      Students have the right to file a complaint with the U.S. Department of Education concerning alleged failures by the University to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is:
      Family Policy Compliance Office
      U.S. Department of Education
      400 Maryland Avenue, S.W.
      Washington, D.C. 20202-5920
    6. The right to select a physician or other appropriate professional, at personal expense, to review records, filed with the University, that have been created or maintained by a physician, psychiatrist, psychologist, or other recognized professional or paraprofessional while an individual has been a student at the University.
  2. Definitions.
    1. The Educational Record maintained by the University will consist of:
      1. Directory information as noted above
      2. Application for admission
      3. Applicant’s secondary school records
      4. Cumulative University of the Arts records of grades, credits, grade point average, and academic actions
      5. Correspondence (or copies thereof) re: admission, enrollment, registration, probation
      6. Student petitions
      7. Disciplinary actions
      8. Departmental appraisals and evaluations of student progress
    2. The Educational Records do not include:
      1. Parents’ and students’ confidential financial documents
      2. Counseling psychologists’ files
      3. Health Office files
      4. Faculty and staff memoranda/files retained for personal/professional use
    3. Educational Records are maintained by the following:
      1. Office of the Registrar
      2. Office of the Dean of Students
      3. Financial Aid Office
      4. Finance Office
      5. Office of Continuing Studies
    4. A dependent student is defined as one who is declared a dependent by his or her parents for income tax purposes.
    5. A student is defined as a person who attends or has attended the University. Persons who have applied to but who have not attended the University as an enrolled student are not covered under FERPA.
  3. University Rights & Responsibilities.
    1. The University may not generally release any information that is maintained in educational records outside the University without prior consent or waiver. However, the University does have the right to release the following information:
      1. Name
      2. Address
      3. E-mail address
      4. Telephone listing
      5. Date and place of birth
      6. Major field of study
      7. Participation in officially recognized activities
      8. Dates of attendance
      9. Degrees and awards received
      10. The most recent previous educational institution attended by the student
      11. Enrollment status
      12. If a student does not with any of this information to be made public, either in a director of students or in any other manner, the student must inform the Office of the Registrar of the information not to be released no later that the end of the third week of classes each semester.
    2. The University may disclose FERPA-related information without consent to school officials when there is a legitimate educational interest. A school official is a person employed by the University in an administrative, supervisory, academic, or research or support staff position (including law enforcement unit personnel and health staff); or a person or company with whom the University has contracted (such as an attorney, auditor, or collection agent). A school official has a legitimate educational interest if the official needs to review an educational record in order to fulfill his or her professional responsibility.
    3. While release of information from educational records to outside parties requires the student’s explicit consent, the following exceptions do not require the student’s consent:
      1. Compilation of general enrollment data for reports required by U.S. Government and Commonwealth of Pennsylvania authorities
      2. Participatory information-sharing with educational service associations such as the College Scholarship Service and the American Council on Education
      3. Information about an individual student in the event of a personal emergency that is judged to threaten the health and/or safety of that student
      4. Compliance with judicial orders and lawfully issued subpoenas
      5. Reference by appropriate University of the Arts faculty and professional staff
      6. In cases of violent crime, the results of any disciplinary proceeding conducted by the University against an accused student to the alleged victim
      7. Any release of information as outlined above that identifies an individual student and requires that student’s consent will be recorded in his or her permanent record
    4. The University reserves the right to inform parents/guardians of dependent students where it deems appropriate – specifically when it has cause to believe that a student’s status at the University may be in jeopardy due to disciplinary reasons.
    5. Requests for the records of a deceased student must be accompanied by a notarized statement from the executor of the estate of the deceased approving the release of records. Requests concerning students who have long been deceased will be evaluated by the University based on legitimate educational interest.
  4. Directory Information. The University of the Arts has determined that the following information will be considered “directory information” and may release it without prior consent from the student:

A.  Name
B.  Address
C. Telephone listing
D. E-mail address
E. Date and place of birth
F. Major field of study
G. Participation in officially recognized activities
H. Dates of attendance
I.  Enrollment status
J.  Degrees and awards received
K.  Last institution attended

Graduation Completion Rates (Student Right-To-Know)

Federal legislation relating to student consumer rights requires all institutions participating in federal student assistance programs to compile and publish completion and graduation rates. The information-gathering requirements are contained in legislation known as the Student Right-To-Know and Campus Security Act as amended by the Higher Education Technical Amendments of 1991. Title I of the Act requires institutions to annually disclose completion and graduation rates of full-time certificate or degree-seeking undergraduate students to current and prospective students. The University of the Arts is pleased to provide the following information regarding our institution’s graduation/completion rates. These rates reflect the graduation/completion status of students who enrolled during the 2002-2003 school year and for whom 150 percent of the normal time-to-completion has elapsed. During the fall semester of 2002, 444 first-time, full-time, certificate, or degree-seeking undergraduate students entered UArts. After six years (as of August 31, 2008), 68 percent of these students had graduated from our institution or completed their programs. Many factors should be taken into consideration when reviewing graduation or transfer rates. It is important to recognize that students withdraw from college for various reasons; academic, medical, employment opportunities, personal, social, and financial issues are among those reasons. Questions related to graduation/completion rates should be directed to Beth E. Frederick, Director of Institutional Research (215) 717-6387.

Enrollment Verification

Enrollment verification provides information regarding a student’s enrollment status (full time/part time), dates of attendance, degrees sought or awarded and program of study.

This information may be required by the student’s lender, insurance carriers, sponsor, et cetera to determine eligibility for loan deferment and continuation of in-school benefits. The Office of the Registrar will verify enrollment for future terms only after the student has registered for classes and has been cleared by Student Financial Services.

Immediate Service ($2.50 fee per request) 

Standard Service (Free) 3-5 business day processing time 

Request Methods

  • Online via MyUarts Record
  • Complete a Verification of Enrollment Form available on or in person at the Office of the Registrar.
  • Submit a Written Request

    Written requests should include the following information:
    • Student Name
    • Student ID Number/last four digits of SSN
    • Anticipated date of graduation
    • Major
    • Address and/or fax number where the enrollment verification is to be sent.
    • Requester’s signature

Submitting Your Request

  • In Person: At the Office of the Registrar, Hamilton Hall Room 230, M-F 9.00AM - 5.00PM
  • By E-mail:
    Requests sent by email can ONLY be accepted if they are signed by the requester, scanned, and attached to the email as a PDF or JPG.     
  • By Fax: 215-717-6417
  • By Mail:

    Office of the Registrar
    The University of the Arts
    320 S. Broad Street
    Philadelphia, PA 19102
    Attention: Enrollment Verification Requests

Transcript Request Procedures

The Office of the Registrar produces transcripts for all Graduate and Undergraduate Programs, Continuing Education, Professional Institute for Educators and Non-matriculated Coursework. In order to process a transcript request, the student’s account must be in good financial standing.

Current students can view and print their unofficial transcript through MyUArts Record. 

Transcript Services, Processing Times, and Fees

  • Standard Service
    Fee: $5.00 per transcript
    Processing Time: 3-5 business days
  • Same Day Service
    Fee: $12.00 for the first transcript, $5.00 for each additional copy.
    Processing Time: Within one business day or while you wait, if requested in person
  • FedEX Service
    Fee: $30.00 for the first transcript, $5.00 for each additional per destination address.
    Processing Time: Within one business day

  • Expedited International Service
    Please contact the Office of the Registrar at +1.215.717.6420, prices and delivery options will vary.

Request Methods

  • Request Online via the National Student Clearing House. (NSCH charges an additional fee of $2.50 and requires a signed consent form)
  • Complete a Transcript Request Form
  • Submit a written request

    Written requests should include the following information:
    • Name under which you attended the University or any predecessor institutions
    • Current address and telephone number
    • Social Security Number or Student ID Number
    • Date of Birth
    • Last Date of Attendance
    • Program (major/degree or P.I.E. or Continuing Education classes)
    • Address where transcript is to be sent
    • Signature: transcripts will not be released without the original signature of the requesting student

Submitting Requests

Transcripts can be picked up in the Office of the Registrar during normal business hours upon request.

  • In Person: At the Office of the Registrar, Hamilton Hall Room 230, M-F 9.00AM - 5.00PM
  • By E-mail:
    Requests sent by email can ONLY be accepted if they are signed by the student, scanned, and attached to the email as a PDF or JPG.   
  • By Fax: 215-717-6417
  • By Mail:

    Office of the Registrar
    The University of the Arts
    320 S. Broad Street
    Philadelphia, PA 19102
    Attention: Transcript Requests

Accepted Forms of Payment

  • Visa or Master Card
    Please include the cc number, expiration date, and 3 digit security code on the request or phone the information to the Office of the Registrar at 215.717.6420
  • Check
    Made payable to “The University of the Arts”

Student Assistance General Provisions

In accordance with the Higher Education Amendments of 1998, The University of the Arts has available, upon request, information regarding academic programs, financial assistance, and institutional policies and statistics. This information may be found in the University’s catalog.

The Student Assistance General Provisions report includes information on the following:

  • Accreditation
  • Current degree programs including related facilities and faculty
  • Tuition, fees, and other estimated expenses
  • Withdrawal and refund policies
  • Description of financial aid programs, including eligibility, award criteria, and application procedures, as well as students’ rights and responsibilities upon receiving financial assistance (such as continued eligibility, exit counseling, and options for payment deferral)
  • Requirements for the return of Title IV grant or loan assistance
  • Services available for students with disabilities
  • Graduation rate

In addition, each October the Public Safety Department publishes an annual report on the University’s security policies and crime statistics, which is available to all current and prospective students and employees.

To request a copy of the Student Assistance General Provisions report, please contact the Office of the Provost, The University of the Arts, 320 South Broad Street, Philadelphia, Pennsylvania 19102.

Student E-mail Policy

Students are responsible for regularly reading and responding to e-mail sent by the University faculty, staff, and administration to the students’ UArts e-mail account for the entirety of the time they are enrolled at the University. Students are also required to use their UArts e-mail account for all e-mail correspondence with the University’s faculty, staff and administration. Therefore, the University’s offices and faculty will only accept e-mail when sent via the student’s UArts e-mail account.

Each student is assigned an e-mail account upon enrolling, and is responsible for activating their account by the first day of classes of their first semester of attendance. Students can activate their e-mail account online through the University portal. A letter containing the user account and PIN number will be mailed to the student¹s home residence once he or she indicates intention to enroll by submitting a tuition deposit. The portal URL address is E-mail and Portal support can be obtained from the University Help Desk, via telephone at 215-717-6677, or by e-mailing

Students are also expected to regularly check the My UArts Portal for University-related announcements and notifications. The portal is the primary source for student information, which includes grades, class schedules, transcripts, degree audits, and GPAs. Please note that information such as this is no longer mailed to students via U.S. mail, except upon request. Access to the portal, including student e-mail, is available in the open computer labs on campus.

E-mail and portal accounts remain active for enrolled students and students on approved hiatus and will not be terminated unless the student is withdrawn from the University. The accounts for students who graduate from the University will remain active for one year from the graduation date; however, those interested in keeping their accounts beyond this time period can call the Alumni Affairs and Development office at 215-717-6140 to make appropriate arrangements.

MyUArts Portal/My UArts Record

Students are also expected to regularly check the MyUArts portal for University-related announcements and notifications. The portal is the primary source for student information, as well as access to the student’s academic record. Through the MyUArts portal students can register online, change their address, request an official transcript or enrollment verification, review their grades, class schedules, transcripts, degree audits, and GPAs. Because this information is readily available through the portal, information such as this is no longer mailed to students via U.S. mail, except upon request.

Change of Address

It is essential that students keep the Office of the Registrar informed of all current addresses. A change of address can be completed through the MyUArts portal or by obtaining a form from or in person at the Office of the Registrar. All information sent via U.S. mail is mailed to the addresses provided by the student and cannot be changed by anyone other than the student.

Change of Name

Students must notify the Office of the Registrar of any change of name (through marriage, divorce, etc.) by bringing to the office an original legal document showing the change, which may be photocopied by the Registrar and kept on file.